I've particiated in three events while working as an intern. Two were offsite, and one was held in our own small conference center. At both offsite events the women's bathrooms were a source of complaint.
Each time, they ran short on towels and toilet paper. Further the trashcans overflowed and general tidiness was a problem. I doubt that our attendees were wasteful and messy.
A simple scan of the attendee list of each event reveals that the women outnumber the men quite markedly. The bathrooms were simply overwhelmed.
Each of the planners I work with deals with it in a reactive manner. They simply alert the hotel when someone complains.
Wouldn't it be better to deal with the problem in a proactive manner? But where would the issues of bathrooms be addressed? The BEOs might be a good place; they could be scheduled right before or after the big rushes: breaks and meals.
However, the banquet staff isn't responsible for the bathrooms. Also, formalizing the bathroom schedule seems... tacky.
Proactive or Reactive?.. It probably won't be dealt with until it becomes a standard complain on the program evaluations.
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